A much-imitated TikTok video where a man fakes a disability to get through queues quicker is ‘the wrong thing’ to do, says Heathrow’s CEO.
Airport boss blasts queue-jumpers who pretend to need wheelchairs
Airline passengers are skipping queues at London Heathrow by pretending to need a wheelchair after watching a video on TikTok, the airport's boss has revealed.
The airport's chief executive, John Holland-Kaye, described this as "the wrong thing to be doing".
He told radio station LBC: "For passengers requiring wheelchair support, we have more demand than we had before the pandemic.
"Why is that happening? Some of this is because people are using the wheelchair support to try to get fast-track through the airport.